How to Help Customers Choose and Cost-Justify a UPS Design
No company likes downtime, but some have far less tolerance for it than others – and are more than willing to pay to mitigate their downtime risk. The job for electrical contractors and others involved in uninterruptible power supply ( UPS ) deployment design is to determine what each customer’s level of risk tolerance is and design accordingly. It all starts with the cost of downtime for your customer. While it will vary by industry, nearly all large enterprises (more than 1,000 employees) report that a single hour of downtime costs more than $100,000, according to a survey by Information Technology Intelligence Consulting (ITIC) . Eighty-one percent of enterprises surveyed said the costs exceed $300,000 per hour while 33% said downtime costs $1 million per hour or more. ITIC found some vertical industries for which downtime costs more than $5 million per hour, including: banking/finance; healthcare; manufacturing; retail; and transportation and utilities. Even many small and mids...