Tata Power makes digital self-healing grid a reality with EcoStruxure™
India-based Tata Power provides electricity to more than 350,000 households in the Mumbai area. The utility is committed to delivering reliable power to their customers by means of systematic improvements to their network. Tata Power focused on energy management solutions are critical to the company’s strategy to boost operational and business excellence. Their demand-side and supply-side quality management solutions deployed led to both enhanced customer experience and improved profitability. Challenges in delivering efficient power From the demand- and supply-side, a quality management solution was needed to both enhance the customer experience and improve profitability. Tata Power identified two major challenges in delivering reliable power. First was to identify theft areas (commercial losses) and improper quantification at points of occurrence. There was no real-time data and therefore less ability to avoid technical losses. Mumbai is a very distributed area, and this makes it ...