EFF: Facebook Responds to Global Coalition’s Demand That Users Get a Say in Content Removal Decisions
Facebook Responds to Global Coalition’s Demand That Users Get a Say in Content Removal Decisions EFF and more than 100 civil society organizations across the globe wrote directly to Mark Zuckerberg recently demanding greater transparency and accountability for Facebook content moderation practices. A key step, we told Facebook, is implementation of a robust appeals proces s giving all users the power to challenge and reverse the platform’s content removal decisions. Facebook responded earlier this month in a private letter to EFF that we made public this week. In it we see a win for users fighting to get their content back up. Facebook has extended the appeals option to cover almost all categories of speech alleged to be in violation of platform rules, including content deemed to be spam, dangerous, or terrorist propaganda. People who report content that violates Facebook’s community standards but remains on the platform will also get to challenge Facebook’s inaction (although i...